On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.
Wellcare Prime is a healthplan that contracts with both Medicare and South Carolina Healthy Connections Medicaid to provide benefits of both programs to enrollees. The goal of this program is to improve the experience in accessing care and to improve the quality of healthcare. Enrollment in Wellcare Prime depends on contract renewal. There are zero premiums and cost-sharing with this plan.
This plan is available to seniors who are enrolled in Medicare Parts A, B and D and receive full Healthy Connections Medicaid benefits.
This information is available for free in other languages. Please call Member Services at 1-855-735-4398 (TTY: 711). Hours are from 8 a.m. to 8 p.m., Monday through Friday. After hours, on weekends and on federal holidays, you may be asked to leave a message. Your call will be returned within the next business day.
Wellcare Prime's Service Area Includes the following Counties in South Carolina:
- Upstate Region: Abbeville, Aiken, Allendale, Anderson, Bamberg, Barnwell, Cherokee, Chester, Edgefield, Fairfield, Greenville, Greenwood, Kershaw, Lancaster, Laurens, Lexington, McCormick, Newberry, Oconee, Pickens, Richland, Saluda, Spartanburg, Sumter, Union and York.
- Coastal Region: Beaufort, Berkeley, Calhoun, Charleston, Chesterfield, Clarendon, Colleton, Darlington, Dillon, Dorchester, Florence, Georgetown, Hampton, Horry, Jasper, Lee, Marion, Marlboro, Orangeburg and Williamsburg.
We are here to help you get the healthcare you need, when you need it and to keep you healthy.
We Offer:
- Prescription drug benefits
- Nurses to help you with your health services
- Health club membership/fitness classes
- Hearing services
- Over-the-counter benefits
- Choice of doctors and pharmacies
Now is the time to think about what you want to get out of your healthcare plan. It is your choice!
More information on Medicare benefits and services can be found 24 hours a day, seven days a week at: http://www.medicare.gov/. Or call 1-800-MEDICARE (1-800-633-4227) (TTY: 1-877-486-2048). Calls to this number are free.
If you have a complaint about us or any provider (including a non-network or network provider), you can submit an online form.
The Interoperability and Patient Access Rule
You are now able to view your health information from a third-party app on a mobile device or PC! Check out the Interoperability page to learn more.